Comprehensive Provider Support Hub for Enhanced Healthcare Utilization Management

Welcome to the Providers' Hub, an exclusive area dedicated to enhancing your healthcare utilization management experience. EviCore by Evernorth is committed to delivering exceptional support for our providers, and this hub serves as a one-stop solution tlored specifically to your needs.

Explore our comprehensive range of resources designed to help you optimize patient care:

• Trning Materials: Gn access to detled guides, tutorials, and best practices that will empower you with the knowledge necessary for seamless submission processes.

• Clinical Guidelines: Discover evidence-based approaches and protocols to ensure high-quality care is at the forefront of your practice.

• Clinical Worksheets: Streamline documentation with our customizable worksheets that align with industry standards.

• Network Standards Accreditations: Stay informed on the latest network regulations, accreditation detls, and compliance guidelines.

• Request a Clinical Consultation: Engage directly with our expert clinical reviewers for peer-to-peer consultations at your convenience. Our scheduling tool allows you to set appointments based on your avlability.

• Technical or Web Support: Receive immediate assistance through live chat M-F 7 AM-7 PM EST or eml support. Reach us at [email protected], or call our dedicated line at 800-646-0418 option 2 for issues.

• Check Status of Existing Authorization: Monitor the progress of your current submissions with ease through our platform.

• Provider Resources: Explore an array of resources including a checklist on speeding up prior authorizations, benefits of web authorization, EviCore provider experience territory list, FAQ for specialized therapy providers, and more.

Navigating Our Hub

• How to...: Find step-by-step guides tlored to your specific needs. Whether it's creating a prior authorization request with multiple CPT codes or understanding how to avoid peer-to-peer phone calls, we've got you covered.

• Affiliations: Stay updated with our newsletter contning the latest news, insights, and industry updates related to healthcare utilization management.

Enhancements

• EviCore is continuously working on improving your prior authorization experience by integrating an online scheduling tool for peer-to-peer consultations. This tool streamlines while ensuring your appointments are scheduled at convenient times.

• Enhancements like removing clinical surveys from workflows and implementing real-time approvals m to make our submission processes more efficient.

Technical Assistance

Should you encounter any difficulties with technical support, simply navigate to the TechWeb Support section for immediate assistance. Our dedicated team is here to help address your questions or issues efficiently.

Join us as we continue to innovate and enhance healthcare management solutions together!
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