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Nationwide Children's Hospital: Pioneering Zero Harm and Comprehensive Quality Care for Optimal Pediatric Outcomes

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The Center for Clinical Excellence at Nationwide Children's Hospital serves as the core department responsible for quality assurance and improvement. Yet, it transcs traditional expectations by promoting a comprehensive approach to quality care focused on achieving optimal outcomes for children everywhere.

At Nationwide Children’s, our commitment to advancing clinical excellence is manifested through a robust Quality Improvement framework that emphasizes patient safety culture our groundbreaking Zero Hero program, an integrated system of quality management, and fostering a One Team environment. This holistic strategy ensures the delivery of top-tier pediatric care in a safe environment.

The Center for Clinical Excellence introduces SCOPE - our paradigm for understanding quality and its role within the context of a children's hospital. We are dedicated to safety improvements not just for patients but staff as well through our Zero Hero Safety program. We also challenge clinical leaders with a new focus on defining and enhancing key outcomes that directly impact patient care.

We recognize the importance of population health and equity in pediatric healthcare delivery, ming to improve care beyond the walls of our hospital system. Our work exts to addressing children who may not seek medical attention, demonstrating how we are shaping the future of healthcare today.

The Center for Clinical Excellence invites you to explore this page to learn more about our efforts to enhance child health outcomes and optimize healthcare delivery across Nationwide Children's Hospital. For healthcare professionals, our webpage is designed to broaden your perspective on quality care by integrating population health approaches alongside equity initiatives.

Together, we are committed to transforming pediatric health and wellness through collaborative efforts that prioritize patient safety, clinical outcomes, population health, equity, and the overall experience of care.

Explore how Nationwide Children's Hospital is Leading the Journey to Best Outcomes below:

Safety Zero Hero Initiative

Nationwide Children's pioneered the goal of achieving zero preventable harm in 2009 with the launch of its Zero Hero Safety program. This comprehensive initiative not only focuses on patient safety but exts to safeguarding our healthcare staff as well. Being a Zero Hero means creating safe practices every day, ensuring our commitment to prevention and learning from our experiences continues to evolve.

Discover More About Our Safety Initiatives

What is Zero Hero?

Zero Hero represents the name of Nationwide Children's Hospital's patient and staff safety program that underscores our dedication to providing the best possible care for our patients. Safety - both for patients and healthcare professionals - forms a fundamental part of our values. Experience firsthand how our staff and families describe what it means to be a Zero Hero.

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Stay Connected with Nationwide Children's Hospital

Explore how we are Leading the Journey to Best Outcomes and fostering a culture of safety at every level.

For Employees:

Navigate ANCHOR, our internal platform for Nationwide Children’s employees.

Visit ANCHOR

Learn about our organization, vision, leadership team, and community impact through interactive modules on The How We Lead page.

Explore Who We Are

Understand our global patient services offerings for international patients who might not be able to access care elsewhere.

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Access comprehensive benefits and perks information through Caring For You: Benefits Perks.

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Engage in International Employee Resources for support and guidance tlored to employees who require additional assistance due to their location or situation.

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Learn how ANCHOR can help you navigate resources and connect with colleagues across the hospital through our online platform.

For Patients:

Find out about financial assistance options.

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Discover services designed for international patients seeking care outside of their home countries.

Access International Patient Services to learn more about our global patient support team.

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For Healthcare Professionals:

Get connected with ANCHOR to access internal resources and support.

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Explore opportunities in our Corporate Integrity Program that upholds ethical standards throughout Nationwide Children's operations.

Understand How We Lead at the Center for Clinical Excellence by focusing on safety, equity, and population health initiatives tlored for professionals ming to make a difference in pediatric healthcare.

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