Leading with Kindness and Excellence: Connecticut Children's Leadership and Governance Strategy

Connecticut Children's Leadership Governance: Fostering a Culture of Kindness and Excellence

Overview

Connecticut Children's Medical Center, an institution committed to cultivating kindness and excellence, is led by experienced executives who are dedicated to transforming healthcare practices. With a focus on fostering a welcoming and inclusive culture that addresses racism, discrimination, and bias, Connecticut Children's pursues equity alongside continuous improvement and compassionate care.

Leadership Goals

At the forefront of Connecticut Children's strategy lies an emphasis on partnership with patients, families, and communities using evidence-basedto ensure zero harm, world-class outcomes, and a patient-centric approach. By integrating these goals into dly operations, we are committed to delivering better support to our patient families.

Executive Management Team

• President CEO: James E. Shmerling, DHA, FACHE

• Vice President of Corporate Services: Bill Agostinucci, MS RPh, FACHE

• Chief Information Officer: Jonathan M. Carroll, MBA

• Executive Vice President and COO: Robert Duncan, MBA

• Founding Director Director of Help Me Grow National Center: Paul Dworkin, MD

• VP of Patient Experience and Strategic Planning: Susan Ely, RN, MSN, MBA

• Chief Medical Officer: Richard M. Kronick, MD

Key Leaders at a Glance

James E. Shmerling serves as the President CEO, guiding strategies for improved healthcare delivery and patient outcomes through innovative leadership.

Bill Agostinucci oversees corporate services, ensuring efficient operations support across the organization while driving strategic initiatives forward.

Jonathan M. Carroll focuses on leveraging technology to enhance patient care processes and improve health outcomes using data-driven decision making.

Robert Duncan leads as Executive Vice President COO, overseeing day-to-day hospital management while promoting operational excellence and quality improvement.

Paul Dworkin, MD, brings expertise in pediatric healthcare policy and advocacy through the Help Me Grow National Center.

Susan Ely drives patient experience enhancements alongside strategic planning efforts to ensure the needs of every child are met with exceptional care.

Richard M. Kronick directs medical initiatives as Chief Medical Officer, contributing to advancements in pediatric medicine and healthcare practices.

Governance Structure

The governance structure at Connecticut Children's is designed to support these leadership efforts by fostering a collaborative environment for decision-making. The organization values transparency and patient safety while prioritizing the well-being of every child it serves through evidence-based practices and ethical leadership principles.

Connecticut Children's Medical Center is committed to mntning a leadership team that exemplifies the core values of kindness, excellence, and innovation in healthcare delivery, ensuring continuous growth and improvement for all stakeholders involved.
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